We're thrilled you have decided to use JTSO.com for all your jewellery needs! Please take a moment to read our shipping policy.
Title & Ownership
Title to, and ownership of, all jewellery passes from jewellerysTilSoldOut.com to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping of it from New Jersey to his/her home state. By arranging for transportation of the jewellery, jewellerysTilSoldOut.com is providing a service to, and acting on behalf of the purchaser. By utilizing this service from jewellerysTilSoldOut.com, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of jewellery.
Please note: We cannot ship jewellery to every state and we are always pursuing additional licenses. We suggest if you see a jewellery you would like to purchase, please place an order. If we we currently have the ability to ship to your state your order will go through. If you have specific questions about shipping to your state, please contact us at
. We appreciate your understanding and patience with this issue.
We will hold any order upon request. Please place the date you would like the jewellery to SHIP in the comments section of the order during checkout. Any requested ship date given that is a Friday will ship the following Monday.
We offer long term holds up to three months from the time of purchase to help lessen any weather related concerns. In the comments section of the order, please place the month you would like the order to ship. We will ship on the first Monday of that month. This date CANNOT be changed once the order is processed. For any specific questions, please email us from the "contact us" tab on the home page.
Estimated Delivery Time
All packages going to FedEx and UPS can be tracked through our site at any time.Please note, these tracking numbers will not be active until they are scanned by the driver. (For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.)
jewellerysTilSoldOut.com will either reship you the replacement bottles or issue you a full refund.
jewellerysTilSoldOut.com cannot guarantee the condition of any jewellery if the jewellery is not received the first time FEDEX or UPS delivers.if there is no one home to sign for it, the jewellery may get held in a FEDEX or UPS facility that is not temperature controlled.
All jewellery sold is guaranteed to be good. Sometimes in a lot you can have a bad bottle. If for any reason you feel the jewellery is not right, go to the "contact us" tab on the main page of the jewellerysTilSoldOut site. In the comments box please give us your name,email and invoice number as well as a phone number and time we can reach you and we will resolve the problem by reshipping new jewellery or refunding your credit card.You can call the customer service number and leave your full name, invoice number, address, phone number and time you can be reached on the answering machine, but it will take up to 48 hours to respond to your call.